FAIR Girls is hiring a Housing Manager. Please see below job description and share with your networks.
Housing Manager (Exempt Employee)
Location: Office is located in Washington, DC, but may require travel within the DMV region
Roles and Responsibilities:
Program Development, Implementation and Management (70%)
● Provide supervision and oversight for Residential Care Coordinators (RCCs), Residential Contractors and Volunteers, including disseminating program information and updates, and answering all questions regarding emergency housing and Vida Home program policies or procedures.
● Schedule and facilitate Vida Home Team meetings for RCCs, Contractors and Volunteers, as well as weekly individual supervision for RCCs.
● Monitor adherence to program policies and procedures, and consult with Director of Programs regarding enforcement of policies and procedures with Residential Care Coordinators.
● Monitoring staffing needs of Vida Home program and refer needs or policy enforcement to Operations Manager.
● Create and maintain the quarterly schedule for RCCs, Residential Contractors, Volunteers, and Interns.
● Review and update all documents related to the operation of the Vida Home, including, but not limited to, the Vida Home Manuel, procedures, end of shift reports, excel trackers, and inkind donation tracker.
● Participate in weekly Direct Services Team meeting to ensure continuity of care for clients and communication with direct services team about ongoing changes, needs, success, and challenges within the emergency housing and Vida Home program.
● Conduct biweekly meeting in the Vida Home with Survivor Residents to facilitate solutionfocused group dialogue, skill building exercises, promote self care practices, disseminate information, and communicate program policies.
● Monitor the success of Survivor Resident's interpersonal growth goals, such as, chores, time management, and the development of healthy relationships among peers.
● Coordinate with the Direct Services team in transitioning Survivor Residents to longer term housing opportunities.
● Provide emergency on call and back up on call rotation for crisis response, including staffing the FAIR Girls Crisis Referral Line and Prince George’s County SAFE Center Crisis Referral line.
● Coordinate Vida Home intake assessments along with the Direct Services team and connect survivors with FAIR Girls housing options, as appropriate
● Manage program supplies, including grocery, janitorial, home products and tools, and hygiene needs.
● Fulfill Vida Home shifts as needed as backup.
● Follow all Crisis Response protocols including following mandated reporting policies, responding to and deescalating Survivor Resident crisis they arise, engaging Mobile Crisis or Law Enforcement as needed for safety reasons, and appropriately utilizing the oncall supervisor for support as needed.
● Developing and coordinating fun and educational programming and activities that support healthy self esteem or goal directed personal development of the Survivor Residents.
● Assist in managing and supporting the Drop In Center and implement activities and programming for Survivor Residents as appropriate
Monitoring and Evaluation (15%)
● Record accurate and updated program data and create narrative reports with program analysis and data for organizational leadership, Board of Directors and grantors/funders.
● Coordinate with the leadership team to ensure that program activities with the housing program are in compliance with grant requirements.
● Coordinate with landlord and security of the property where the Vida Home is located, to ensure compliance with the lease, building protocols and policies, security protocols, etc.
● Participate in biweekly supervision with the Director of Programs.
● Share strengths and recommendations in evaluation reports with the direct services team and monitor quality assurance for programs
Training and Community Partnerships (15%)
● Establish local community partnerships that meet the needs of Survivor Residents, including but not limited to housing resources, clothing banks, workforce development resources, etc.
● Deliver training to professionals and community members who may serve trafficking survivors, and participate in outreach and awareness raising events on behalf of FAIR Girls as screened by the Director of Programs, including but not limited to conducting Human Trafficking 101 trainings in the community.
● Participate in victim services and human trafficking coalitions, networks and task force meetings and subcommittees to represent FAIR Girls as needed
Interested applicants should send their resume and cover letter to Shannon Sigamoni, Director of Programs, atssigamoni@fairgirls.org
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