Victim Services Coordinator, Grant Services Specialist III | Baltimore Police Department Victim Services Unit

 

Victim Services Coordinator, Grant Services Specialist III | Baltimore Police Department Victim Services Unit

 
Victim Services Coordinator, Grant Services Specialist III
Location: Baltimore, MD
Job Number: R0001860
Salary: $60,000
Closing Date: May 19, 2023

SUMMARY OF POSITION

The Baltimore Police Department is currently seeking a Grant Services Specialist III - Victim Services Coordinator (VSC) to serve families in the aftermath of a homicide and surviving victims of non-fatal shootings. Under direction, the VSC will assist victims of crime by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness; and performs other related duties as required.

ORGANIZATIONAL RELATIONSHIPS

Supervised by: Shardal Rose, Supervisor, Victim Services Unit

Interacts with: Department personnel; members of the community; and government employees.

DUTIES AND RESPONSIBILITIES

In addition to above referenced objectives as a Victim Services Coordinator, you will:

• Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma

• Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process

• Respond to homicide scenes through an on-call assessment to provide crisis intervention and assist with death notifications

• Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs

• Conduct home visits to deliver food packages and assist detectives at initial family meetings

• Assist victims and/or surviving family members with completing the Crime Victims Compensation Application

• Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support

• Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community

• Maintain case files in the Victim Services Database

• Network and build rapport with community organizations

• Become an active liaison with other grievance organizations and attend various meetings when necessary

• Assist victims and/or surviving family members with the retrieval of property when applicable

DESIRED QUALIFICATIONS AND SKILLS

The successful candidate should possess the following qualifications:

• Bachelor’s degree in Criminal Justice, Social Work (BSW), Human Services, or any other related field

• At least one-year experience providing services to victims of crimes or working within the criminal justice system

• Ability to work independently and as part of a team

• Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs

• Excellent crisis intervention skills

• Ability to communicate difficult/sensitive information

• Knowledge of the law enforcement/criminal justice field

• Ability to work efficiently in a stressful, intense environment

• Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team

• Excellent written and verbal communication skills including public speaking

• Ability to effectively interact with a diverse population

• Full understanding of the dimensions of response to victimization

• Ability to facilitate referrals to appropriate services/agencies